Policies
The short version of how we run things, so there are no surprises when you sit down.
Cancellation policy
Plans change — we understand. Please give us 24 hours' notice to cancel or reschedule so we can offer the chair to someone else.
You can move or cancel an appointment yourself from manage your booking. Inside 24 hours, call us at (206) 933-7832 and we'll sort it out together.
There is no deposit and no cancellation fee. You pay at the salon. We only ask that you tell us.
Late arrivals
Traffic on 35th, a meeting that ran long — it happens. Call ahead and we will hold your chair as long as we can.
If you arrive more than 15 minutes late we may need to shorten the service or move you to the next opening, so the guest after you isn't left waiting. We will always talk it through with you first.
Privacy
We ask for your name, phone number and email for one reason: to hold your appointment and send you a reminder before it.
We don't sell your details, we don't pass them to anyone outside the salon, and we don't send marketing you didn't ask for.
Would you like your information removed from our books? Email info@lnnailsandspa.net or call us and it is done.
Anything here you'd like to talk through? Call (206) 933-7832 — we would rather hear it from you.